How to Start a Return/Exchange on TensUnits.com

Most items in suitable condition for resale are eligible for a return or exchange within 30 days of the product being delivered. You can begin the return/exchange process right from our website. First, simply locate the "Shipping/Return Policies" option located at the bottom of any page on TensUnits.com. From this page, you can click on, "click here to start a return" to begin the process. Please view the screenshots below for a visual reference of how to navigate to the returns page. You can also click here to go directly to the return form.

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Complete all the required information on the form, and if your order is eligible you will then receive all the necessary information to get the item back to us.
Let us know if you have any questions!
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